* Damages caused by the renter or passengers due to gross negligence, malicious actions, vandalism, use of force, or improper operation (e.g., refueling with the wrong type of fuel, filling the water tank with diesel, ignoring warning signals, etc.), as well as damages to the awning, pop-up roof, chassis, interior, tires, rims, rental equipment, and accessories, are not insured and are not limited by the deductible. The renter is fully responsible for all such damages and must cover these losses in full. *The deductible is due for each comprehensive insurance claim. Each claim, damage, or accident may be subject to an additional administration fee. Please also refer to the section “9. Vehicle damage and insurance” and our General Terms and Conditions, which can be found here.: https://vanbaltic.com/terms-and-conditions/